Terms of Service

Marketplace Terms of Service

Welcome to the Enterprotect App Store! The following terms between Enterprotect Ltd. (“Enterprotect”, “us”, “we” or “our”) and you, either individually, or on behalf of your employer or any other entity which you represent (“you” or “your”), together with our Enterprotect Terms of Service and Privacy Policy, govern using the Enterprotect App Store (the “Marketplace”).

In case you represent your employer or another entity, you hereby represent that (a) you have full legal authority to bind your employer or such entity (as applicable) as set forth herein; and (b) you read and understood these Marketplace Terms of Service, and you agree to them on behalf of your employer or the respective entity (as applicable).

1. The Enterprotect App Store

The Enterprotect App Store allows you to find ready-made apps (“Apps”) to expand the capabilities of the Enterprotect platform. Apps are mostly developed and provided by third parties (a “Third Party” and “Third Party Apps”), and some Apps may be developed and provided by Enterprotect (“Enterprotect Apps”). By enabling Third Party Apps or using the Marketplace, you agree to these Marketplace Terms of Service. If you do not agree to these Marketplace Terms of Service, do not place an order or use or access the Enterprotect Marketplace.

2. The Enterprotect App Store is part of the Enterprotect Service

The Enterprotect App Store is part of the Enterprotect Service, and the term “you” refers to the Enterprotect customer who holds a subscription to the Enterprotect Service. These Marketplace Terms of Service do not derogate from the generality of the Enterprotect Terms of Service (“Terms of Service”), which are included herein by reference and apply to the use of the Enterprotect App Store. In particular, data collected through your interaction with the Enterprotect App Store or received from any Third Party are handled by us in accordance with our Privacy Policy. The Enterprotect App Store includes any webpage, interface or service at which Enterprotect makes Apps available for installment.

As noted above, Enterprotect Apps are subject to the Terms of Service and any particular terms notified to you, all as in effect from time to time.

3. Third Party Apps Are Not Part of Our Service

THIRD PARTY APPS ARE NOT PART OF THE ENTERPROTECT SERVICE, and are considered “Third Party Services” as defined in the Terms of Service, which are hereby included herein by reference. ALL THIRD PARTY APP PROVIDERS ARE INDEPENDENT PARTIES FROM ENTERPROTECT. PLEASE NOTE ESPECIALLY THE EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY INCLUDED IN THE TERMS OF SERVICE, AND THAT THE AGREEMENT WITH THE RESPECTIVE Third Party, NOT THE ENTERPROTECT PRIVACY POLICY OR OTHER ENTERPROTECT TERMS, CONTROLS THE USE OF YOUR DATA IN THE FRAMEWORK OF THE THIRD PARTY SERVICES.

Enterprotect does not develop, maintain or support Third Party Apps. Whenever you enable or use a Third Party App, you are contracting directly with the Third Party Provider of such App, under terms and conditions concluded between you and such Third Party.

Enterprotect is not party to such terms, and will not be responsible or liable in any way for the Third Party App or for the actions or omissions of such Third Party. Your use of any Third Party App is and remains at your own risk and responsibility. You should enable and use Third Party Apps only if you trust them. While Enterprotect conducts limited reviews of functionality and security of Third Party Apps and may host them, we do not endorse any Third Party App. It is your responsibility to evaluate Third Party Apps before you use such Apps, and you agree that Enterprotect will not have any liability as a result of listing, reviewing, certifying or enabling any Third Party App.

Your use of Third Party Apps is subject to the Third Party terms, privacy policies and other applicable terms specified by the Third Party (“Third Party Terms”). It is your responsibility to review Third Party Terms and you should not use an App if you do not agree with the Third Party Terms.

You further agree to use Third Party Apps only together with such parts of the Enterprotect Service as per the intended functionality of the App. 

If you have a dispute with a Third Party App provider, you agree to release Enterprotect from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. 

If you install a Third Party App, Enterprotect may provide the Third Party with your contact information, such as your name, company name, email address, and may also provide usage data that Enterprotect collects based on your use of the Enterprotect App Store or Apps.

4. Billing

Pricing; Renewals. Some Apps are made available at no charge, and others require payment of fees. To receive access to Apps which require payment, you must pay the fees, including all taxes indicated at the time of your order (indirect taxes will be added to the fees, if required by applicable law. Pricing of any and all Apps (including any features thereof) remains subject to change at any time at Enterprotect’s or Third Party’s sole discretion and particularly subject to changes due to your designated country on your billing account. If Enterprotect or the Third Party later changes an on-going subscription or other periodic fee for an App, the change will only apply to the next payment due. Terms for renewals, including pricing, will be described at time of order.

Payments. If applicable, for certain Third Party Apps, you will make the payment directly to the Third Party . For certain Third Party Apps, Enterprotect will facilitate (whether itself or through third party payment processors) the payment of the relevant Third Party App (“Enterprotect Billed Apps”). However, after you complete your order, your usage of any Third Party Apps will be governed by the applicable Third Party Terms. When you indicate that you wish to access a paid App, you hereby authorize Enterprotect, when applicable, to charge your credit card, debit card or other payment method you have specified in your account for any and all fees and taxes payable for such App from time to time, and as and when such payments become due. Please note that for Third Party Apps, Enterprotect shall serve only as an intermediary in facilitating or collecting the applicable fees and taxes from you. You will not have any claims against Enterprotect with respect to amounts paid to any Third Party. Any returns or termination policies are binding solely between you and the respective Third Party.

Refunds. With respect to Enterprotect Billed Apps, you will be able to terminate your use of such an App and receive a refund of any fees paid for such App, subject to canceling your subscription within no more than 30 days of having first ordered such App. To receive a refund as mentioned, please contact [email protected]. Thereafter, please note that purchasing of the App is generally final, and no refunds will be permitted. Enterprotect or the Third Party, however and in their sole discretion, may refund the purchase of an App if the App does not work properly. Such refund does not, and will not, include any obligation to issue the same or similar refund in the future. With respect to Third Party Billed Apps, all refund shall be subject to the applicable terms in the applicable Third Party Terms. 

Cancellations. For Apps requiring an on-going subscription or other periodic fee, if you do not wish to continue being assessed a fee for use of the App, you may cancel your subscription. Following such cancellation, your use of the App will cease and you will not be charged further amounts for the App, provided you canceled your subscription before the end of the current billing period. You will not receive a refund for the current billing period.

5. Changes to the Enterprotect App Store; General

Enterprotect may remove Apps from the Enterprotect App Store or block the functionality of Apps in case a Third Party breaches its agreements with Enterprotect or in order to protect legitimate interests of Enterprotect or the integrity of the Service. Even if you are affected by such actions of Enterprotect, you agree that you will not have a claim toward Enterprotect.

We do not guarantee that Apps interoperate with our Service, or that changes to our Services will not cause Apps to cease to interoperate with our Service in whole or in part. 

We may discontinue the Enterprotect App Store, which, in itself, will not impact the use of Third Party Apps obtained previously.

Last update: January 3, 2023