Alberta Patients Warned After Data Breach Exposes Medical Info

Exploit: Unauthorized data breach
Company: Natural Health Services Ltd.
Industry: Healthcare, Retail
Source: https://calgaryherald.com/cannabis/cannabis-news/electronic-data-breach-sees-medical-cannabis-users-personal-information-compromised

A data breach to Natural Health Services in Calgary exposed the personal information of an unknown number of clients. Some time between December 4, 2018, and January 7, 2019, attackers were able to gain access to the electronic medical records (EMR) system of Natural Health Services. Exposed files contained personal health information including Medical Diagnoses and Referral Data. According to company officials, no prescription, credit card or SSN numbers were involved but the company was forced to notify its B2B clients.

The costs of the data breach will surely mount for the Calgary based company but one of the biggest implications is the lost trust and potential loss of business relationships after such a breach. For any organization that holds large amounts of personal data for B2B clients, need to put the safeguarding of such information at the forefront. Deploying Dark Web monitoring and other mitigation tools are essential after the fact, but by then the hard earned relationships and company reputation could experience unrecoverable damages.

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